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We're here to help! Whether you have questions about our tools, need technical support, or want to discuss partnerships, our team is ready to assist you.

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General Inquiries:
hello@instantcompresspng.com

Technical Support:
support@instantcompresspng.com

Partnerships:
partners@instantcompresspng.com

Support Hours

When you can reach us

Monday - Friday: 9:00 AM - 6:00 PM EST

Saturday: 10:00 AM - 4:00 PM EST

Sunday: Closed

Emergency support available for enterprise customers

Quick Help

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Documentation: Comprehensive guides and tutorials

Common Questions

How long does support take to respond?
We typically respond to all inquiries within 24 hours. Priority support is available for Pro and Enterprise customers with response times under 4 hours during business hours.
Do you offer custom development?
Yes! We offer custom compression solutions and API integrations for enterprise clients. Contact our partnerships team to discuss your specific requirements.
Can I suggest new features?
Absolutely! We love hearing from our users. Feature requests can be submitted through this contact form or via our GitHub repository. Popular requests are prioritized in our development roadmap.
Is there phone support available?
Phone support is exclusively available for Enterprise plan customers. All other users can reach us via email, and we also offer live chat support for Pro subscribers.

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